PRIVACY POLICY - SPINAL COUTURE

Introduction

At Spinal Couture, your privacy is a priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, book services, or communicate with our office. By using our services or website, you agree to the terms outlined in this policy.

Information We Collect

We collect the following types of information to provide you with the best possible service:

Personal Information: Name, email address, phone number, mailing address, and other contact details provided when you book an appointment, subscribe to our newsletters, or fill out online forms.
Health Information: Any medical details you provide during your consultation, through forms, or via secure online platforms.
Payment Information: Payment details used to process transactions, including credit card information, billing addresses, and transaction records.
Technical Information: Data about how you use our website, including your IP address, browser type, and device information, as well as cookies and tracking technologies to enhance your online experience.

How We Use Your Information

We use your personal and health information for the following purposes:

Service Provision: To schedule appointments, offer chiropractic care, and manage client records.
Customer Communication: To send confirmations, reminders, newsletters, and information about your treatments.
Payment Processing: To manage payments and billing.
Improving Our Services: To enhance our website and services based on user feedback and preferences.
Legal Compliance: To fulfill legal obligations, such as maintaining accurate health records and complying with any legal requests.

Sharing Your Information

Spinal Couture does not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:

With Service Providers: We may share your data with trusted third-party providers (e.g., payment processors, cloud storage, scheduling software) who assist us in operating our business.
Legal Requirements: If required by law or in response to legal proceedings, we may share your information to comply with legal obligations.

Protecting Your Information

We use a variety of security measures to safeguard your personal and health information, including encryption, firewalls, and secure servers. We also limit access to your information to authorized personnel only.

Data Retention

We retain your personal and health information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. You can request the deletion of your personal information, subject to legal and regulatory obligations.

Your Rights

You have the following rights concerning your personal information:

Access: You can request access to your personal data and ask for details on how we use it.
Correction: You may request that we correct any inaccurate or incomplete personal data.
Deletion: You may ask for the deletion of your personal data, subject to legal obligations.
Data Portability: You may request to receive your personal data in a structured, commonly used format.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. Cookies help us understand user behavior, remember preferences, and improve site performance. You can control or disable cookies in your browser settings.

Third-Party Links

Our website may contain links to third-party sites. Spinal Couture is not responsible for the privacy practices of these external websites, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at drrollins@gmail.com.